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Effective date: July 6, 2026
We currently ship to addresses within the United States only. We do not ship internationally at this time.
Orders are processed within 24–48 hours (1–2 business days) after payment, excluding weekends and holidays. You will receive a confirmation email with tracking once your order ships.
Estimated delivery is 5–7 business days after your order ships. Delivery times are estimates and are not guaranteed. Delays can occur due to carrier issues, weather, high-volume periods, or customs clearance.
Standard shipping: $4.99 on orders under $50.
Free standard shipping on orders of $50 or more.
Our products are shipped from our fulfillment center in China. Any applicable import duties, tariffs, and taxes are paid by HONE — the price you pay at checkout is the final price for your order, and you will not be charged additional customs or import fees on delivery. If you are ever contacted by a carrier or customs office requesting an import-related payment for your HONE order, contact support@honeshave.com and do not pay it.
We use a number of carriers and cannot guarantee that a specific carrier will be used. The carrier may change at any time.
Once your order ships, we will email you a tracking number. If you have concerns about delivery after receiving tracking, please first contact the carrier; if they cannot help, contact support@honeshave.com.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for reshipping costs.
Once a package is marked delivered by the carrier, HONE is not responsible for lost or stolen packages. If your tracking shows delivered but you did not receive it, contact the carrier to file a claim, and contact us so we can assist.